Frequently Asked Questions

Where do you ship?


Charm Post ships all over the world. If you can receive mail, you can receive Charm Post.




Can I track my letter?


Since I use postage stamps to send my letters, I cannot offer tracking at this time.




How long does it take for a letter to arrive?


COVID-19 UPDATE: Shipping times within the US remain at 1-3 weeks for delivery, while international shipping can take up to 8 weeks to arrive. It's safe to assume anywhere from 1-2 weeks for travel within the US and up to 3 weeks travelling internationally. We ask that you remember we are a snail mail business! As much as we would love to offer amazing speeds like Amazon's 2-day shipping, unfortunately it just isn't possible at this time.




What age is this for?


Charm Post is for all ages! Children 4-13 often click best with our imaginitive material, however, elderly folks and even young adults have fallen in love with Charm Post.




I think my letter got lost. Can you help?


Absolutely! Navigate over to "Conttact." Fill out the accompanying form and I'll fix it up for you!




What kind of "Magic" are we talking about, here?


Magic no different than what your child would experience with Disney, Fairy Tales, or make-believe. Everything is 100% child friendly and written to delight the mind.




How do I manage my subscription?


Navigate to "Account," sign in with the credentials used during sign up, click "Manage" under Charm Post Subscription. Here, you can update your billing, address, and shipping. To cancel or pause, click "Subscription Settings" in the bottom right of the page.





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